Privacy Policy

1. Introduction

Welcome to ABS Services. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for loan products, or use any of our financial advisory services.

By accessing our website and using our services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

  • Identity Details: Full Name, Father's Name, and Date of Birth.
  • Contact Information: Phone Number, Email Address, and Residential Address.
  • Official Identifiers: Aadhaar Card Number and PAN Card Number.
  • Loan Requirements: Loan amount, type of loan (Mortgage, Hypothecation, Loan Against Property, Business, etc.), and any supporting notes.

3. How We Use Information

We process your personal information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect to:

  • Facilitate and process loan application and registration inquiries.
  • Contact you regarding the services you have requested, including scheduling free expert consultations.
  • Verify identity and documents provided (Aadhaar, PAN, etc.) as required for preliminary loan verification processes.
  • Customise, evaluate, and improve our services, customer service operations, and website functionality.
  • Send periodic emails or messages regarding updates, loan DSA partnership inquiries, and promotional offers.

4. Data Security

We use appropriate technical and organizational security measures to protect the security of any personal information we process. These measures include data encryption, firewalls, and restricted administrative database access.

Please note, however, that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. You should only access the portal within a secure environment.

5. Information Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data under the following circumstances:

  • Lending Partners & Financial Institutions: With your consent, we share registration and financial information with our partner banks, NBFCs, and loan underwriting institutions to check your eligibility and process your loan requests.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Cookies & Analytics

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us understand how visitors use our site, save user preferences, and analyze web traffic.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our website.

7. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ABS Services
42/3 Dum Dum Road, Sneha Bhawan (2nd Floor), Kolkata - 700074